Legal

Privacy Policy

How Guangzhou Mei Jia Health Technology Co., Ltd. collects, uses, and protects your personal information.

Effective Date: January 1, 2025

1 Introduction

Guangzhou Mei Jia Health Technology Co., Ltd., located at No.121, 711 Huangpu East Road, Huangpu District, Guangzhou, Guangdong 510000, China, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.meijia.mom or engage with our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

This policy applies to all information collected through our website, email communications, and any related services, sales, or marketing activities.

2 Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, company name, and job title when you fill out a contact form, request information, or subscribe to our communications.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, click patterns, and referring URLs.
  • Communication Data: Records of correspondence when you contact us via email, phone, or contact forms, including the content of your messages.
  • Business Information: Company details, project requirements, and technical specifications you share during consulting engagements.

3 How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you about inquiries, projects, and support requests
  • To send administrative information such as updates to our terms, conditions, and policies
  • To respond to your comments, questions, and requests
  • To personalize your experience on our website
  • To analyze usage trends and improve website functionality
  • To detect, prevent, and address technical issues or security incidents
  • To comply with legal obligations and enforce our agreements

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

4 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand visitor behavior and improve our content. We use anonymized analytics that do not identify individual users.
  • Preference Cookies: Remember your settings and choices to provide a more personalized experience.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5 Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users, subject to confidentiality agreements.
  • Legal Compliance: When required by law, regulation, legal process, or governmental request, we may disclose your information to the relevant authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

6 Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. When determining the appropriate retention period, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your data
  • Legal, regulatory, tax, and accounting requirements

In general, we retain contact and communication data for the duration of our business relationship plus a period of three years thereafter. Usage data is typically retained for a shorter period, except when needed for security or legal purposes.

7 Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of data in transit using TLS/SSL protocols
  • Secure server infrastructure with access controls
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and confidentiality
  • Incident response procedures for data breaches

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying you in the event of a data breach that affects your rights.

8 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction of processing of your personal data.
  • Portability: Request transfer of your data to another organization in a structured, commonly used format.
  • Objection: Object to processing of your personal data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us at guide@meijia.mom. We will respond to your request within 30 days.

9 Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at guide@meijia.mom. We will take steps to promptly delete such information from our records.

If we become aware that we have collected personal data from a child without verification of parental consent, we will remove that information from our servers as quickly as possible.

10 International Data Transfers

As a company based in Guangzhou, China, your information may be transferred to and processed on servers located in China and other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy when transferred internationally. By using our services, you consent to the transfer of your information to countries outside your country of residence.

11 Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Guangzhou Mei Jia Health Technology Co., Ltd. through our website and services.

12 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the Effective Date at the top of this page and post the updated policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modifications constitutes your acknowledgment of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

We are committed to resolving any complaints about our collection or use of your personal data. Please contact us first, and we will endeavor to address your concerns promptly and fairly.